Ace casino Terms & Conditions

By using the ace casino website (acecasino.ws), you confirm that you have read, understood, and agreed to these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using ace casino.

Ace casino reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.

• These terms apply in both Bengali and English; in the event of any conflict, the English version shall prevail.
• Ace casino operates under an international gaming license.
• All content, logos, and software on this platform are the intellectual property of ace casino.
• Ace casino may modify or discontinue its services at any time without prior notice.

To create an account on ace casino, you must meet the eligibility requirements below. Accounts found to be in violation of these requirements may be closed by ace casino at any time.

1. You must be 18 years of age or older.
2. Each individual may register only one account.
3. Accurate and truthful information must be provided at the time of registration.
4. The mobile number and email address provided must belong to you.
5. Keeping your account password secure is entirely your responsibility.
6. Keeping your account information up to date is mandatory.

As part of KYC (Know Your Customer) verification, ace casino may request ID documents, proof of address, or other supporting documents at any time. Failure to submit the required documents within the specified timeframe may result in a temporary account suspension.

Ace casino supports multiple payment methods including bKash, Nagad, Rocket, Upay, and USDT. Deposits are generally credited instantly. The following rules apply to withdrawals:

• Minimum deposit amount: ৳200
• Minimum withdrawal amount: ৳500
• KYC verification must be completed before any withdrawal.
• BKash and Nagad withdrawals are typically processed within 15–30 minutes.
• Additional verification may be required for large withdrawal amounts.
• The deposit and withdrawal method must be the same.
• Ace casino charges no hidden fees, though your payment provider may apply their own charges.

Ace casino reserves the right to refuse processing any transaction identified as illegal or suspicious, and to report it to the relevant authorities.

Ace casino offers a range of bonuses and promotions. Each bonus comes with its own specific terms, which are detailed on the relevant promotion page. General bonus terms:

• The welcome bonus is available to new members only and can be claimed once.
• Withdrawals will not be permitted if wagering requirements have not been fulfilled after accepting a bonus.
• Standard wagering requirements are 15–30x the bonus amount.
• A maximum withdrawal cap may apply to winnings earned through bonuses.
• Multiple bonuses cannot be active at the same time unless specifically stated otherwise.
• Ace casino may modify or cancel any bonus program at any time.
• If bonus abuse is found, the bonus and any associated winnings will be voided.

The following rules must be followed when placing bets on ace casino. They apply to all game types and betting markets.

• Confirmed bets cannot be changed or cancelled.
• Minimum bet amounts are set individually for each game.
• Ace casino reserves the right to void bets placed at incorrect odds due to a technical error.
• If a Sports Betting match is abandoned or postponed, ace casino's designated rules will apply.
• Ace casino is not liable for bets that fail to register during live betting due to internet disconnection.
• Ace casino reserves the right to reclaim any winnings credited in error due to a system fault.

All game outcomes on ace casino are determined by RNG (Random Number Generator) technology, which is regularly audited by independent third-party auditors. This ensures every result is completely fair and random.

The following activities are strictly prohibited on ace casino. Violations may result in permanent account closure, balance forfeiture, and legal action.

• Operating multiple accounts under the same identity.
• Opening or verifying an account using false or fraudulent information.
• Bonus system abuse or bonus hunting.
• Money laundering or transactions involving illegal funds.
• Placing bets using software bots, scripts, or automation tools.
• Attempting to manipulate game outcomes.
• Attempting to hack or gain unauthorized access to ace casino's systems.
• Using or stealing another user's account credentials.

Ace casino takes the security of your personal information seriously. We use 256-bit SSL encryption to keep all your data and transactions safe.

• Your personal information is never sold to third parties.
• Information is not shared with authorities unless required by law.
• Payment information is stored with the highest level of security.
• Our cookie and tracking policy is detailed in our Privacy Policy.

For more details, visit our Privacy Policy View page.

Ace casino reserves the right to temporarily suspend or permanently close an account for any of the following reasons:

• Violation of Terms & Conditions.
• Failure to complete KYC verification.
• Suspicious or fraudulent activity.
• At the user's own request (self-exclusion).
• Extended inactivity of 12 months or more.

Users may also request account closure at any time by emailing support@acecasino.ws. Any verified balance will be returned upon closure, but bonus funds will be forfeited.

Ace casino believes betting is a form of entertainment, not addiction. We genuinely care about the mental and financial well-being of all our users.

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
• Self-Exclusion: Apply for a long-term or permanent break.
• Reality Check: Check your gameplay statistics at regular intervals.

If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming View page and get help right away.

Any dispute between ace casino and a user will first be addressed through direct discussion. Dispute resolution process:

1. Start by submitting a detailed complaint to support@acecasino.ws.
2. Ace casino will respond to complaints within 7 business days.
3. If the issue remains unresolved, you may appeal to ace casino's licensing authority.
4. If no resolution is reached, an independent mediator may be approached.

These Terms & Conditions are governed by the applicable laws of ace casino's licensing authority. Any legal disputes shall fall under the jurisdiction of the courts where ace casino is registered.